Troubleshooting for Antminer: Common External Problems

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Troubleshooting for Antminer Common External Problems IMG 01

This is truouleshooting for Antminer common external problems. Besides the suggestions in Tutorial: General Mining Guide & TroubleShoot for Antminer Models, here are some more troubleshooting ways.

 

Problem 1:

  • Insufficient hashrate;
  • Hashboard offline;
  • Pool connection failed

Causes: grounding problem, electric leakage

Solutions: ask electrician to conduct grounding

 

Problem 2:

  • Miner automatic restart;
  • Unstable hashrate;
  • Aforesaid problems occur randomly

Reason: network problem

Solutions: ask network engineer to screen possible causes

 

Problem 3: miner keeps restarting

Causes and Solutions:

  • Low voltage: ask electrician to screen possible causes
  • Electric leakage: ask electrician to conduct grounding
  • Hashboard damaged: return to manufacturer for repairing
  • Control board damaged: return to manufacturer for repairing

 

Problem 4: high temperature in coastal regions

Causes: high air humidity and salinity as well as easy corrosion in coastal regions

Solutions: conduct dustproof

 

Problem 5:

  • Insufficient hashrate;
  • Hashboard offline;
  • No hashrate

Causes: low temperature less than 5℃

Solutions: increase ambient temperature

 

Problem 6: power off accidentally during firmware upgrading; when being powered on, the miner doesn’t work.

Reason: control board damaged due to power off in the upgrading process.

Solutions: return to manufacturer for repairing

 

Problem 7: stay on the same page during upgrading without auto jumping

Causes: crash during upgrading, maybe the problem of browser with IE kernel

Solutions: Firefox, Google Chrome is recommended.

 

Problem 8: cannot be powered on, all lights are off and the fan doesn’t run even the miner is connected to power supply.

Solutions:

  1. Replace power supply, if the problem still exists, please refer to the following steps;
  2. Only supply power for control board, if the problem still exists, please refer to the following steps;
  3. Only supply power for control board and unplug all cables on it; if the problem still exists, please refer to the following steps;
  4. Now we can confirm it’s the problem of short circuit of the control board, which should be returned to manufacturer for repairing.

 

The following troubleshooting is about analysis and solutions on miner status lights. Background knowledge:

  • Red light: fault; Green light: run
  • Normal: green light flashes, red light is off.

Antminer S9 Hydro Water Cooling Bitcoin Miner IMG 12

 

Problem 9: red light flashes

Possible causes and solutions:

  • High temperature -> lower the temperature of the miners
  • Disconnection from network -> check the network and reconnect

 

Problem 10: green light is always on

Possible causes and solutions:

 

Problem 11: both red light and green light are off

Possible causes and solutions:

  • The fan is broken -> exchange the fan or return to manufacturer for repairing

 

Problem 12: red light flashes and green light is off

Possible causes and solutions:

  • IP conflict -> reset miners and set all miners as DHCP
  • IP duplication (one static and one dynamic) -> set all as static IP address or DHCP

 

The following troubleshooting is about analysis and solutions on network port light. Background knowledge:

  • Normal: Yellow light is always on, green light flashes

Evaluation on Antminer L3++ Litecoin Miner IMG 17

 

Problem 13: both the yellow light and green light are off

Possible causes and solutions:

  • Network cable is not plugged properly -> plug the network cable again
  • Control board damaged -> return to manufacturer for repairing
  • Router or switch is not powered on -> power on the router or switch

 

Appendix

Series articles on troubleshooting for Antminer at EastShore: